Shipping policy
Shipping Policy for Sunday Skin Society
Effective Date: August 26, 2024
Thank you for choosing Sunday Skin Society! We are committed to providing you with the best shopping experience possible. Below is our shipping policy to help you understand how we handle your orders.
1. Processing Time:
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. We will notify you via email if there are any significant delays in the shipment of your order.
2. Shipping Rates:
Shipping costs are calculated at checkout based on the weight of your order and the shipping destination. We offer various shipping options to meet your needs, including standard and express shipping.
3. Domestic Shipping:
We currently ship to addresses within Australia. Delivery times vary based on the shipping method selected at checkout:
- Standard Shipping: 5-7 business days
- Expressed Shipping: 2-3 business days
5. Order Tracking:
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order's progress online.
6. Lost or Stolen Packages:
Sunday Skin Society is not responsible for lost or stolen packages. If your tracking information shows that your package was delivered but you cannot find it, please contact your local carrier for assistance.
7. Returns and Exchanges:
For information on our return and exchange policy, please refer to our [Return Policy page/link].
8. Contact Us:
If you have any questions or concerns regarding your order or our shipping policy, please feel free to contact us at michaela.windsor@sundayskinsociety.com or through our website's contact form.
Thank you for shopping with Sunday Skin Society! We appreciate your business and look forward to serving you.